Frequently Asked Questions (FAQ)

Contact & Customer Support – Forthwear

We’re happy to help! If you have any questions about your order or experience, please check the frequently asked questions below before reaching out to our team.

📦 Where is my order?

After your purchase, we typically need 1–3 business days to process your order. Once shipped, delivery takes approximately 8–12 business days. If this timeframe has passed, feel free to contact our support team.

🔍 Where can I find my tracking number?

Once your order is shipped, you’ll receive a tracking number via email. Be sure to check your spam/junk folder, as our emails can sometimes end up there. Please allow a short time for your tracking link to become active.

📫 How can I track my order?

You can track your order using the tracking code provided via email. Visit our Tracking Page to view the latest status of your delivery.

😕 I’m not satisfied with my order. What can I do?

We’re sorry to hear that. Please review our Return & Refund Policy for full instructions on how to return your item within 30 days of delivery.

📧 Need more help?

If your question hasn’t been answered here, our customer support is ready to help: